Here OBD2cartool will list some FAQS about Customs Clearance and Import Duty. We don't add taxes, VAT, or other hidden charges. You pay what you see on the checkout page, i.e. goods subtotal + shipping cost.


However - In most countries you need pay taxes on imported goods. Sometimes goods under a certain value, or in certain categories, do not incur taxes. The rules are different in every country.


What is customs?


Customs is a government agency responsible for regulating shipments entering a country or region. All shipments being sent to and from a country or region must clear customs first.


Who will be responsible for my import duty?
 

Import duty is what your country customs will charge you when your package passes through your country customs. It's always buyer's responsibilities to clear customs, and pay the relevant custom duties. So dear customer, your package import duty will be responsible by importer yourself, we are not responsible for the import duty. But, We can help when you encounter customs clearance issues, Because we have no idea about your importing country's tariff policy and can not confirm the customs cost. We doesn't add the import duty in our product price or our shipping cost.


How much I will be charged for the import duty?


The amount of customs is different from one country to the other country according to your country tariff policy.


Please note:


Our shipping options include Regular Mail and Express Service. So the amount of customs will be different.

For package shipped by Hong Kong Post, Global Mail post (please refer to our Shipment Policy), we usually declare invoice value as 10-20usd and mark it as gift. Usually, we do like this, your package will not be charged for a high import duty by the customs, but it depends on your country tariff policy

    
For package shipped by Express Service, such as DHL, Fedex, EMS, TNT. The amount of import duty will be charged differently because of the difference of your importing country’s tariff policy.


DHL upgraded policy about declared value:


1. According to the regulation of DHL, the customs declared value should be not less than 60USD, otherwise DHL company will not delivery the package, or some documents will be provided to DHL, which will bring us much inconvenience, therefore, we have to declare the value up to 60USD. Please you get this note.


In order to resist the too-low declared value; the Customs regulate some customs clearance policy. If your package declared value is too low, you will be fined or your package will be returned to us. At the same time you as package receiver will be blacklisted in the Customs and DHL.


2. If you sign for the package with your personal name, we will be required by DHL Company to provide the trade documents between us.


UPS and EMS: so far, UPS and EMS haven’t upgraded their customs clearance policy as DHL Company required.


Our suggestion: we provide a regular mail (Hong Kong Post), if you do not can’t wait for your package, we recommend you HK Post, the delivery time of HK Post is usually 7-18 days, but will charge less import value.

 
What will we do to reduce your import tax?


If you have specific requirement on the declare value of the invoice that we will give to DHL when ship your package, please leave message on our website or mail to obd2cartool@yahoo.com, we will do as you required.

If you have no instruction about the invoice declare value, usually we will declare the item value range from 20USD-100USD which depends on the package weight and package volume.

 
What will we do if your package encounter customs clearance issues?
 

When you encounter customs clearance issues, we will supply you the shipping invoice which you have to supply to customs. At the same time, we also will contact China DHL to help you deal with such situation


In order to successfully clear your package, please leave us your contact information: address, contact name, phone number when you ordered in our website. Otherwise your package may will be detained for somes days, and need pay for some change fee. Hope you understand.

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