How we ship the item to you?


1) Our shipping method contains: DHL, UPS, EMS, FedEx, HKpost, CNPost(more than 0.5Kg), SWISSpost, and others international express.

 

Delivery Options Delivery Time Tracking Link
DHL 3-5 working day www.dhl.com
UPS 3-5 working day www.ups.com
EMS 7-10 working day www.ems.com.cn
FedEx Express 3-5 working day www.fedex.com
TNT 3-5 working day www.tnt.com
singapore post 7-18  working days

 

2) Usually the not-so-valuable item less than 80 USD is shipped by HKPost, SWpost, and CNPost, the delivery time is 7-18 working days.

3) The items more than 150 USD is shipped to you by express. For express, It's really important for you to provide us with your correct shipping address, contact telephone number, zip code, so that we can delivery the item to you effectively and timely.

4) Brazil customers notice:

If you are Brazil customers, please mail us telling us in advance your CPF No, it is essential for shipment and customs clearance.

5)If big parcel ship to Russia, Brazil, Argentina and Ukraine, Please choose EMS, coz other shipping method likes DHL, UPS couldn't reach.

6) Free shipping Country List(only available for DHL free shipping products)
 
NOTICE: Normally, most of the items on our website can be shipped to most countries in the world. However, different shipping methods may have different limitations on the delivery destination. For example, so far only EMS is available for Russia, but other shipping method likes DHL, UPS couldn't reach Russia. In this case, our customer service will provide you some instruction.


What could cause an invalid tracking code?


Invalid tracking numbers could be due to:

-The shipping company hasn’t updated the recent delivery information to their website.  
-The tracking code was not correct.  
-The parcel has been delivered a long time ago. Some shipping companies will remove the tracking code history.


How about change your shipping method and shipping address?


If I want to change the shipping methods, what should I do?

If you want change shipping methods and our customer service is online, please directly contact our online service to chat in detail. If our customer service is not online after you place an order, please leave an order comment to us telling us what shipping option you need and how much you want to write on the invoice. Once our customer service get your message, we will check with you and if needed you may add shipping cost for express, but we will let you know.
 
A gentle reminder: you have the time to change the shipping option before we send out your package, usually the item will be send within 2 days after receiving your payment.


What should you do when you receive the item?


We guarantee that the item will be delivery to you successfully and safely. After you received it, the shipping company will require you to confirm the package buy signing.

 

NOTICE: Please provide us with the correct delivery address, contact telephone number and zip code, so that the shipping company could delivery the item to you timely and effectively.

  • Online Tracking Packages

    All packages have online tracking number
  • Customer Protection

    100% Full Refund if you don't receive your parcel
  • Available Payment Term

    PayPal, Visa/MasterCard, Western Union, Bank Transfer...
  • Service Guarantee

    Free Technical support, One year warranty